How We Work
From first call to launch day: transparent, collaborative, and built around your schedule
Discovery
We learn your business inside and out
- Free initial consultation call
- Shadow your daily workflow
- Identify biggest pain points
- Map current manual processes
- Define success metrics
Design
We design a solution that fits your workflow
- Sketch workflow diagrams together
- Design custom screens/features
- Choose what to automate vs. manual
- Set realistic timeline and budget
- Get your sign-off before building
Build
We build your solution in working increments
- Weekly check-in demos
- You test features as we build
- Adjustments based on your feedback
- Training documentation created
- No surprise "big reveal" at the end
Launch
We deploy and train your team
- Deploy to your domain/hosting
- Train your team (in-person or video)
- Provide written guides and videos
- Monitor for first week
- Fix any launch-day issues immediately
What Happens After Launch?
Ongoing Maintenance
We handle all updates, bug fixes, and server maintenance. Your monthly fee covers keeping everything running smoothly.
Direct Support
Text or email us directly. No ticket systems, no waiting on hold. Most issues resolved same-day.
Future Improvements
Need new features? We quote them at our hourly rates. Most small changes are free as part of maintenance.
Typical Project Timelines
Basic Scheduling System
1 weekSimple appointment booking with calendar integration
Advanced Scheduling + SMS
2 weeksOnline booking, automated reminders, provider matching
Full Service Platform
3-4 weeksScheduling, payments, customer portal, inventory, reporting
Complete Custom Solution
4-8 weeksMultiple integrations, custom workflows, advanced features
Ready to Get Started?
First consultation is free. We'll map out your project and give you a realistic timeline and quote.
Not sure yet? Try our interactive demos to see what's possible.